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Account & Data Deletion Policy

GDPR & DPDP Compliant Data Removal Instructions | Chalobuddy

1. Your Right to Delete Data

Under global data privacy regulations (including GDPR and Indian DPDP Act 2023), Chalobuddy respects your right to access, export, or permanently delete your account and associated personal data at any time.

2. How to Request Data Deletion

You can request complete deletion of your profile and data through two methods:

  • In-App Request: Navigate to Profile Settings in the Chalobuddy app/website and select "Delete Account".
  • Email Request: Send an email from your registered email address to support@chalobuddy.com with the subject "Account Deletion Request".

3. What Happens Upon Deletion & Legal Log Exception

Upon receiving your deletion request, your profile, personal details, uploaded photos, chat messages, and posted trips will be permanently deleted from our active databases and server storage (`unlink()`) immediately.

Legal Exception Notice: In cases involving active fraud investigations, legal disputes, court orders, or official law enforcement inquiries, minimal security audit logs (such as User ID, Login IP timestamps, and report records) may be retained for a legally mandated period as required by applicable laws.

Data Protection Officer Contact

Submit your data deletion or export request to:

support@chalobuddy.com